Doctors and a dentist talking together in a bright clinic

Help Center

Find a doctor, save a listing, write a review, or claim your profile. Doctastic helps you find doctors — we don’t book appointments.

How do I create an account or sign in?

Go to Sign in and enter your email. We send a 6-digit code that expires in 10 minutes and can be used once. There is no password to create or remember.

After you verify the code, we ask for your name so the header can greet you. You stay signed in on this browser for a long time so you don’t need a new code every visit. Log out anytime from Hi, your name in the header.

How do I find a doctor?

Search from the homepage or any city page. Browse California, a county or city page, or a specialty.

Use Near me when your browser can share location. If you’re close to published cities, results sort by distance. If you’re farther away, you’ll still see the nearest listed city.

How do I save a doctor?

Use the heart on a doctor’s profile or on listing cards (city and specialty lists). When you’re signed in, it toggles right away. A filled heart means that listing is saved. Saves are private — we don’t show a public count.

If you’re signed out, a sign-in code appears on the same page. After you verify, that listing is saved. Your saved doctors are on My doctors.

How do I leave a review?

Open the doctor’s profile. Reviews are on the same page as About and Locations. Choose 1–5 stars, add a short title, and write your review. Do not include medical record numbers, diagnoses from your chart, or other private health information.

If you’re signed in, the review publishes right away. If you’re not, we keep what you wrote and a sign-in code appears on the same page — you don’t retype it. One review per patient per listing (you can update yours). The claimed owner cannot review their own listing.

How do I claim my listing?

Search for your name and choose This is me. We email a 6-digit code — enter it, or open the link in the same email. Then type your license number from memory. We don’t fill it in, and we don’t put license or NPI in the web address.

After that you land on one edit page: photo, about, contact, missing education, and insurance. Claim is for the practice owner and stays separate from the patient email PIN used to save doctors and write reviews. Start from Claim your listing.

How do I add a practice that isn’t listed?

If you are not listed yet, go to List your practice. We’ll email a confirmation link, then you can add the practice.

If you might already be listed, claim the existing profile instead of adding a duplicate.

How do I update my profile or photo?

After you claim the listing, you land on one edit page. Upload one portrait (about 480×350, JPEG/PNG/WebP, 2MB), fill anything that’s missing (about, contact, education, insurance), and save once. A new upload replaces that portrait — doctor profiles don’t have a gallery.

If you work with other doctors, join or create a clinic after that first save. The clinic owner can add up to 8 practice photos there. Keep using the claim session for listing edits. Patient sign-in does not unlock the owner editor.

How do clinic pages, photos, and reviews work?

After you claim your own listing, you can join or create a clinic on the edit page. The clinic owner manages the roster, clinic name and address, and up to 8 practice photos (lobby, exterior, team). Practice photos are not part of the free claim steps. Each doctor still claims their own profile to edit it, and each doctor keeps one portrait.

Patients can review a doctor on the doctor’s profile and review the clinic on the clinic page — one review per patient per clinic, with the same email code used to save doctors. The clinic owner can transfer ownership to another claimed doctor on the roster.

Do you book appointments?

No. Doctastic helps you find doctors. We don’t book appointments or show real-time availability. Call the phone number on the listing to reach the office.

Who can see the doctors I save?

Saved doctors are private to your account. We don’t publish who saved a listing. Reviews you post are public and show a first name only.

More detail is on the Privacy Policy. Questions about a listing or your account: Contact Us.

Still need help? Contact Us.

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We’ll email a 6-digit code. No password.